Open to opportunities

Shahad Ahmed

@shahadahmed

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Aspiring software developer with strong skills in web technologies.

Oman

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What I'm looking for

I am seeking a role that fosters growth and innovation, where I can leverage my technical skills and contribute to impactful projects.

I am a dedicated software developer with a diploma in Software Development from the University of Technology and Applied Sciences in Muscat. My experience spans various roles, including technical support at Oman Arab Bank, where I efficiently resolved technical issues and contributed to a knowledge base that empowered users. My commitment to customer satisfaction has consistently garnered positive feedback.

In addition to my technical support experience, I have honed my web development skills through roles at Promatas Group of Companies and Udacity. I have developed and customized WordPress themes, built responsive websites, and created dynamic applications using modern front-end technologies. My projects, including an AI-driven Natural Language Processing web app and a comprehensive flight booking website, showcase my ability to deliver high-quality solutions that enhance user experience.

Experience

Work history, roles, and key accomplishments

Front-End Developer

Udacity

Jan 2023 - Apr 2023 (3 months)

Acquired advanced skills in front-end technologies, building responsive websites and managing project workflows with Git. Developed a dynamic blogging platform and an AI-driven NLP web app, focusing on performance optimization and user experience.

HTML5 CSS3 JavaScript Git Webpack Responsive Design API Integration Performance Optimization User Experience

Web Developer

Promatas Group of Companies

Jul 2022 - Jan 2023 (6 months)

Collaborated with a team to develop and customize WordPress themes and plugins. Engaged in project management and utilized version control systems. Focused on responsive design and participated in debugging and testing processes to ensure high-quality web performance.

WordPress Development Responsive Design Version Control Project Management Debugging Team Collaboration HTML CSS JavaScript

Commercial Executive

Mustafa Sultan Enterprises

Sep 2021 - Jul 2022 (10 months)

Facilitated appointment scheduling for hospitals and created over 100 delivery orders daily. Skilled in invoice creation and document scanning, with experience in SAP integration and systematic filing practices to enhance operational efficiency.

Scheduling Document Scanning Problem Solving Reporting Customer Service

IT Help Desk

Oman Arab Bank

Jan 2021 - Sep 2021 (8 months)

Provided first-level technical support, troubleshooting hardware, software, and network issues. Managed support tickets and collaborated with teams to resolve complex technical matters. Developed knowledge base articles to assist users in resolving common problems, consistently achieving high user satisfaction.