Open to opportunities

Shagufta Jain

@shaguftajain

Message

Certified Scrum Master and Senior Technical Lead focused on Agile delivery and quality assurance.

India

Message

What I'm looking for

I seek a role where I can lead Agile teams, improve QA processes, mentor engineers, and drive predictable delivery within a collaborative, growth-oriented environment.

I am a Certified Scrum Master and Senior Technical Lead with over 12 years of IT experience, blending servant leadership with deep hands-on testing and QA expertise.

I have facilitated Scrum ceremonies, monitored Agile metrics like velocity and burndown, removed impediments, and demonstrated new features to leadership to improve sprint predictability and delivery.

As a senior test lead and consultant I authored and executed test cases for web and mobile, served as SPOC for testing activities, mentored test engineers, and participated in defect triage to prioritize fixes.

I hold a B.Tech in Electrical Engineering, CSM and SAFe 5 Agilist certifications, and a consistent record of client recognition and consecutive promotions for delivery and team leadership.

Experience

Work history, roles, and key accomplishments

Current

Acting Scrum Master

Current

HCL Technologies

Sep 2024 - Present (1 year 5 months)

Facilitating Scrum ceremonies and mentoring cross-functional Agile teams to improve sprint predictability and delivery; monitored velocity and burndown metrics and demonstrated features to leadership to drive customer-focused outcomes.

Scrum Agile Coaching Sprint Planning Jira Agile Metrics

Senior Consultant

Capgemini

Feb 2016 - Jul 2022 (6 years 5 months)

Served as SPOC for testing activities across VMware, NBCU & Univision accounts, coordinating test execution, defect tracking, and client reporting to ensure comprehensive coverage and timely delivery.

Test Planning Test Execution Defect Triage Regression Testing

Senior Software Engineer

IGATE

Mar 2013 - Feb 2016 (2 years 11 months)

Conducted business requirement analysis and authored/executed test cases for GE Healthcare projects to validate functionality across web and mobile platforms and improve product quality.

Business Analysis Test Execution QA Web Testing Mobile Testing Regression Testing