Open to opportunities

Shadi Rmaile

@shadirmaile

Message

I lead emergency, outpatient, and ambulatory hospital operations to improve patient care.

United Arab Emirates

Message

What I'm looking for

I'm looking to lead emergency, outpatient, ambulatory, or clinical operations where I can improve quality, patient experience, workforce performance, accreditation readiness, and operational efficiency.

I'm directing Emergency Department and Outpatient Nursing operations at American Hospital Dubai, leading multidisciplinary teams, quality initiatives, staffing, patient experience, and continuous improvement.

Across 20 years in internationally accredited hospitals—including Cleveland Clinic Abu Dhabi and Clemenceau Medical Center—I've led emergency, critical care, ambulatory, and acute-care services. I bring healthcare management education, nursing leadership experience, and a focus on operational excellence, accreditation readiness, workforce planning, quality improvement, and change management.

Experience

Work history, roles, and key accomplishments

Current

Director of Emergency Department

Current

American Hospital Dubai

Dec 2023 - Present (2 years 8 months)

Directs operations for the Emergency Department and Outpatient Nursing, leading multidisciplinary teams, quality initiatives, staffing, and patient experience.

Emergency Department Operations Patient Experience Quality Improvement Workforce Planning Clinical Operations Change Management

Nurse Manager, ED & Pediatric Urgent Care

American Hospital Dubai

Oct 2021 - Nov 2023 (2 years 1 month)

Managed daily Emergency and Pediatric Urgent Care operations and served as Acting ICU Nurse Manager.

Emergency Department Operations Urgent Care Nursing Management Clinical Operations

Senior Staff Nurse / Acting Assistant Nurse Manager

Cleveland Clinic Abu Dhabi

Nov 2014 - Jul 2021 (6 years 8 months)

Held multiple leadership appointments including Ambulatory Clinics and Patient Experience Chairperson, leading cross-site quality and patient experience projects.

Patient Experience Quality Improvement Nursing Leadership