At fäm Properties, I conducted outbound prospecting and managed client communication from initial enquiry and qualification through presentations, negotiation, and transaction coordination.
I used discovery conversations to understand clients’ budgets, timelines, objectives, and decision criteria before recommending suitable properties. I explained pricing and payment plans and handled objections through a consultative approach.
I maintained CRM records and organized follow-up through calls, WhatsApp, and email, while researching developments and comparable properties. I also coordinated with developers, mortgage advisers, and internal stakeholders to address queries and progress transactions.
At AMR Group, I conducted high-volume sales conversations for events and high-ticket sales, identifying customer needs and purchasing priorities. I adapted my approach for diverse customers, explained options, addressed objections, and supported relationships through expectation setting and follow-up.
