shabaz pasha
@shabazpasha
Product Manager with over 4 years of experience in leading teams.
IndiaWhat I'm looking for
I am a Product Manager with more than 4 years of experience in product management, specializing in leading cross-functional teams to deliver impactful solutions. My journey has been marked by a commitment to addressing user pain points and optimizing product performance through data-driven insights. I thrive in fast-paced environments, adeptly managing projects with tight timelines while ensuring that stakeholder needs are met.
At S&P Global, I spearheaded the localization of the Capital Access platform for the East Asia market, successfully supporting over 6 languages and driving regional expansion. My collaborative approach led to the development of a scalable language management framework, significantly reducing engineering dependency and saving over 100 hours of developer time annually. Previously, at FactSet, I improved product performance by 70% and launched features that enhanced user adoption, demonstrating my ability to leverage analytics for strategic decision-making.
Experience
Work history, roles, and key accomplishments
Product Manager
S&P Global
Sep 2024 - Present (1 year 9 months)
Spearheaded the localization of the Capital Access platform for the East Asia market, supporting 6+ languages and driving regional expansion. Developed a scalable language management framework, collaborating with engineering and language specialists to create a UI-driven language library.
Product Specialist - Product Owner
FactSet
Aug 2021 - Sep 2024 (3 years 1 month)
Improved product performance by 70% using ETL to process client files, saving over 250 hours of research analyst time and $96,000 annually. Launched a feature allowing users to provide public company symbols for processing, leading to 30% user adoption. Developed a Kibana dashboard to gain insight into product usage and capture metrics.
Client Support Engineer
FactSet
Nov 2018 - Aug 2021 (2 years 9 months)
Developed new procedures and SOPs to resolve user issues on the first call, aiding new hires. Collaborated with cross-functional teams to address bugs and issues, actively exchanging feedback through Jira cards to reduce client issues. Suggested changing the login procedure, decreasing client calls by over 50% for login-related problems.
Education
Degrees, certifications, and relevant coursework
CVR College of Engineering
Bachelor's, Information Technology
Completed a Bachelor's degree in Information Technology. The curriculum provided a strong foundation in IT principles and practices.
Availability
Location
IndiaAuthorized to work in
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