sean User

I’m a hands-on Wiring Technician with nearly a decade in high-volume hotel audit operations, where I built strong capabilities in process optimization, team training, and high-stakes customer support. In the field, my focus is clear: diagnose electrical and systems issues quickly and execute reliable solutions on-site under real-world constraints.

I’ve led end-to-end execution and improved performance through data-driven work—reducing audit processing time by 20% and increasing guest satisfaction metrics by 10.2% at Sonesta Hotels. Most recently, I’ve improved operational efficiency by identifying bottlenecks and reducing unnecessary labor and material costs by about 5% with Wired Customs.