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Sbusisiwe Ngudi

@sbusisiwengudi

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Logistics and Supply Chain Management graduate with customer service experience.

South Africa

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What I'm looking for

I am looking for a role that fosters growth in logistics and supply chain management.

My name is Sbusisiwe Kwanele Ngidi, and I am a dedicated professional with a Higher Certificate in Logistics and Supply Chain Management. I graduated in 2018 from The Independent Institute of Education, where I honed my skills in various aspects of logistics, customer relationship management, and financial management. My academic journey was marked by a strong commitment to excellence, as evidenced by my achievements, including passing several modules with distinction.

Currently, I am employed at Milklane at King Shaka International Airport as a Waitress, Front of House, and Cashier. This role has allowed me to develop my customer service skills, enhance my ability to work under pressure, and improve my time management. I thrive in team environments and am passionate about providing exceptional service to customers. I am eager to leverage my education and experience in a logistics or supply chain role that allows for professional growth and development.

Experience

Work history, roles, and key accomplishments

Current

Waitress / Front of House / Cashier

Current

Milklane

Currently working as a Waitress, Front of House, and Cashier at Milklane, located at King Shaka International Airport. Responsible for providing excellent customer service, handling cash transactions, and managing front-of-house operations.

Customer Service Front of House Management Teamwork Time Management Communication

Education

Degrees, certifications, and relevant coursework

The Independent Institute of Education

Higher Certificate, Logistics and Supply Chain Management

2018 - 2018

Grade: NQF 5

Activities and societies: Successfully completed modules including Business Management 1A, Customer Relationship Management 1, Introduction to Academic and Digital Literacy, Introduction to Personal Computing, Logistics Management, Logistics and Supply Chain Management 1A: Introduction, Logistics and Supply Chain Management 1B: Purchasing Management, Operations Management, Transport Economics, and Work Integrated Learning.

Completed a Higher Certificate in Logistics and Supply Chain Management, gaining foundational knowledge in business management, customer relationship management, and operations. Developed skills in logistics and supply chain principles, including purchasing management and transport economics.

KwaMgaga High School

Grade 12, General Studies

2016 - 2016

Completed secondary education at KwaMgaga High School, achieving a Grade 12 qualification. Studied a comprehensive curriculum including IsiZulu, English, Life Orientation, Mathematics, Accounting, Business Studies, Economics, and Tourism.