Open to opportunities

Emihle Raziya

@emihleraziya

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Entry-level logistics and supply chain professional eager to contribute.

South Africa

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What I'm looking for

I seek an entry-level role in a dynamic, forward-thinking company where I can grow my logistics and supply chain skills, contribute to operational efficiency, and learn within a collaborative team environment.

I am an entry-level logistics and supply chain professional with strong customer service and real-time analysis experience. I bring adaptability, attention to detail, and excellent communication skills to fast-paced operations.

My background includes roles as a Customer Service Representative and a Real Time Analyst (RTA) Specialist in Johannesburg, where I developed problem-solving abilities and operational efficiency expertise. I am completing a Bachelor of Business Administration in Logistics and Supply Chain Management and expect to graduate in 2026.

I excel at analysing data to provide actionable insights and managing multiple tasks while maintaining accuracy. I am resourceful and adaptable, comfortable making real-time decisions to support team objectives.

I am motivated to join a dynamic, forward-thinking organization where I can learn, grow, and make meaningful contributions to the company's success.

Experience

Work history, roles, and key accomplishments

Current

Real Time Analyst Specialist

Current

Startek

Dec 2024 - Present (11 months)

Performed workforce management and real-time analysis to optimize staffing and service levels, supporting operational efficiency and timely decision-making.

Workforce Management Forecasting Data Analysis Communication Problem Solving Microsoft Office

Customer Service Representative

Startek

Dec 2023 - Nov 2024 (11 months)

Handled customer inquiries and supported service operations at Startek, maintaining accuracy across multiple tasks and improving real-time response efficiency.