Open to opportunities

Sava Marinkovic

@savamarinkovic

Message

Technical Client Systems Lead specializing in operations, incident coordination, and reliability.

Serbia

Message

What I'm looking for

I seek a remote role where I can lead operations and incident response, improve reliability, and align IT with business needs in a collaborative, risk-aware environment.

I am a Technical Client Systems Lead with 8+ years of experience operating and supporting systems for international clients, acting as a trusted technical point of contact for both technical and non-technical stakeholders.

I have owned end-to-end global IT operations, coordinated incident communication and root-cause analysis, and implemented IT and security policies to align with compliance and organizational risk tolerance.

I design and maintain internal infrastructure, manage vendor and hosting relationships, provide server- and code-level support for websites and e-commerce, and deliver clear documentation and proactive, risk-aware operational guidance.

Experience

Work history, roles, and key accomplishments

Current

System Solution Architect

Current

MDConnect

Nov 2025 - Present (7 months)

Designed and maintained internal infrastructure and production systems to ensure reliability, access control, and security across cross-functional teams while owning integrations and operational tooling.

Systems Architecture Infrastructure Operations Access Control Security Operations Integration Reliability Engineering Monitoring Incident Management

Current

Information Technology Specialist

Current

Pharmaconsulta Ltd.

May 2020 - Present (6 years 1 month)

Developed and supported applications and websites for international projects, managed system access and documentation, and acted as technical lead between business stakeholders and external vendors to maintain business-critical platforms.

Application Support Access Management Documentation Performance Optimization

IT Manager / Head of Internal Systems

FORGA

Mar 2018 - Jan 2026 (7 years 10 months)

Owned end-to-end global IT operations for a distributed organization, coordinated incident communication and root-cause analysis, and implemented IT/security policies to improve reliability and compliance.

Incident Response IT Operations Endpoint management SaaS Administration Security Policies Root Cause Analysis Vendor Management Reliability

Owner

Focal Point - Development & Consulting

Mar 2018 - Sep 2025 (7 years 6 months)

Designed and improved web-based systems focusing on performance, reliability, and scalability; provided development, maintenance, and operational guidance to clients, including private RAG/LLM deployments.

Web Development Performance Optimization Scalability Maintenance Technical Consulting DevOps

Education

Degrees, certifications, and relevant coursework

ITAcademy

Professional IT Training, Software Development, Systems & Networking

Completed professional IT training in Software Development, Systems & Networking with a strong foundation in networking, system administration, and enterprise IT fundamentals.