At Genpact, I handled accounts payable processes including invoice processing, PO and Non-PO invoice validation, vendor queries, exception management, and reconciliation. I focused on accuracy, compliance, and timely completion.
At Jumio India, I managed day-to-day KYC and identity verification operations as a Unit Leader (Team Coach). I coordinated workloads, monitored team performance, trained new joiners, and supported process improvement while ensuring SLA adherence.
Earlier at Jumio India, I performed KYC and identity verification checks, reviewing customer documents and information against compliance and fraud prevention guidelines. I also worked as a Customer Service Representative at Vertex Customer Solutions india Private Limited.
