Sarena Wu

I am a bilingual creative strategist with hands-on experience in data annotation, UX/UI evaluation, and cross-cultural communication. I focus on reviewing and refining digital content for accuracy, usability, and cultural nuance in both English and Mandarin.

In freelance and studio roles, I annotated AI-generated text, reviewed prompts and responses, and provided structured feedback to engineering and research teams to improve model usability. I led digital content reviews and translated user research into actionable interface improvements that enhanced cross-language usability.

At Crate and Barrel I produced client-facing documentation and coordinated across sales, logistics, and international vendors, providing clear bilingual support to Mandarin-speaking clients. I consistently demonstrated attention to detail, quality assurance, and the ability to deliver under tight deadlines.

I hold an M.S. in Project Management from Columbia and a BFA in Interior Design with a UX/UI minor from Pratt Institute, bringing a user-centered approach and proven ability to bridge multilingual contexts in design and product work.