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Saransh JainSJ
Looking for a job

Saransh Jain

@saranshjain1

I design high-converting consumer commerce and B2B SaaS experiences from discovery through post-purchase.

India
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What I'm looking for

I'm open to relocation and hybrid work, and I'm looking to design consumer commerce or B2B SaaS experiences across discovery, purchase, and post-purchase journeys.

I've designed consumer commerce and B2B SaaS experiences end to end, from discovery and purchase through post-purchase. My work simplifies complex requirements for mobile and web.

At Twilio, I led the redesign of the self-serve upgrade and purchase flow across five markets, reducing it from 16 screens to three. I aligned product, engineering, legal, and compliance to decouple regulatory checks from the upgrade path.

At Amazon, I was the sole designer for Subscribe & Save India, serving 3.3 million shoppers. I increased gift purchases by 18%, subscription retention by 23%, and Autopay setup success by 32% through clearer commerce experiences.

Earlier at CX100, I designed e-commerce, fintech, and customer-service products from discovery workshops through developer handoff. I also owned design for Trendlyne, a stock-market analysis app with more than 1 million Google Play downloads.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Symbiosis Institute of Technology logoST

Symbiosis Institute of Technology

B.Tech, Computer Science

2013 - 2017

Pursued a Bachelor of Technology in Computer Science, gaining a strong foundation in software development and engineering principles.

Tech stack

Software and tools used professionally

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