Saurabh Jayant

Expanded ACE (AI Conversation Expert) across the RingCentral ecosystem and led UX improvements for Push to Talk, contributing to 20% month-on-month adoption growth. Designed CQ Booster subscription and upgrade experiences and redesigned Spam Calls & Filters across admin and end-user experiences.

Maintained key calendar interaction patterns based on customer feedback and product requirements.

Reduced feature overload in Postman V8, resulting in a 10% increase in user retention. Managed the redesign of the navigation sidebar and header, supporting the transition from desktop-only to web and desktop, gaining approximately 500k new web users.

Directed the design of a Billing portal, resulting in savings of $10,000/month for the company. Conceptualised and designed fleet and driver management features to enhance user engagement and satisfaction.

Contributed to the redesign of the main website, making it mobile-friendly and modern, resulting in a 38% revenue increase and a 32% increase in new users. Designed the SKU management system for warehouses, unifying teams from different warehouses on a single platform.

Created a scalable video template system for content production, improving delivery timelines by 30%.

Designed app for Futz.space, featured on Behance, and built branding strategy for KhelAcademy and Krishine.

Pursued a Bachelor of Technology in Civil Engineering from NITK Surathkal, Mangalore, from 2011 to 2015.