Sarah Cates

Managed overall project timelines for two website migration projects, coordinating efforts between third-party backend development agency, internal IT teams and cross-functional stakeholders. Ensured deliverables and milestones were met, proactively identifying and mitigating risks, and drove clear expectations and consistent project communication through regular status reporting to stakeholders,

Supported the PMO through the strategic migration from Smartsheet to Workfront, helping to streamline project planning, improve reporting, and align operational processes across teams. Championed the development of standardized project timelines in Workfront to align scheduled hours with project rollouts, enabling consistent forecasting and improved cross-team coordination.
• Ensure data integrity

As a Sr. Agile Project Manager, I developed and oversaw comprehensive project plans, timelines, and workflows to ensure execution of marketing campaigns and corporate events. I adapted project schedules, scope, and prioritization by facilitating decision-making with business partners and cross-functional teams to align with evolving business needs and resources. I continuously assessed projects fo

I implemented daily visual management and communication practices to foster alignment and transparency with global stakeholders, ensuring clear program expectations and updates. I oversaw external vendor services and relationships, focusing on the creation of global collateral to guarantee the timely delivery of translated and outsourced materials. I helped define campaign OKRs and created a frame

In this role I partnered with product management to define stakeholders, scope, project plans, and requirements for new product commercialization and go-to-market processes. I led cross-functional process improvement teams, constructing comprehensive business cases and attaining stakeholder buy-in. I enabled commercial infrastructure project teams by serving as SMEs on project management practices

I streamlined content development by integrating marketing intake operations into JIRA, enhancing KPI tracking and performance monitoring. By collaborating with accounting teams, I developed an e-commerce process for the LMS platform, transforming order entry requirements into actionable outputs and creating a new revenue stream. Additionally, I efficiently managed vendor purchase orders, invoices

I administered the intake of content requests for marketing and new product initiatives, ensuring ensuring seamless coordination between global content, design, web and product marketing teams. I orchestrated the request intake process, prioritized tasks, aligned resources, and established timelines to drive our global marketing goals forward. Additionally, I enabled efficient access and retrieva

I led an account management team to support over 400 national and franchise clients, focusing on elevating client accounts and ensuring top-notch quality in campaign deliverables. By guiding digital product life cycles, I established clear priorities and acceptance criteria, set service level agreements (SLAs), resolved blockers, and adeptly managed client expectations to align with strategic goal

Managed email marketing department responsible for designing and deploying customer satisfaction survey and email campaigns for automotive clients. Collaborated and engaged stakeholders and software engineers to define acceptance criteria to develop an automated CRM email marketing and reporting platform. Facilitated seamless transition and integration of automated email and survey platform for n

Oct 2016

Nov 2018 · Expired Nov 2024