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Sarah Abd ElGail

@sarahabdelgail

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Experienced Office 365 and SharePoint specialist focused on migrations, support, and training.

Romania

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What I'm looking for

I am looking for technical roles focused on Office 365/SharePoint migrations, administration or training in collaborative, growth-oriented teams where I can drive adoption and improve operations.

I am an Office 365 and SharePoint specialist with extensive experience in migrations, administration, support and training across enterprise and SMB environments. I have delivered migrations from SharePoint 2013 and on-prem platforms to SharePoint Online, implemented GDPR controls, automated workflows with Power Automate, and created intranets and contract management systems that improved collaboration and compliance.

I combine hands-on technical work — PowerShell, .NET customization, SCOM tuning and server administration — with user-focused training and documentation to ensure adoption and stability. I seek to solve real business problems by integrating cloud services, optimizing operations, and teaching teams to use modern collaboration tools effectively.

Experience

Work history, roles, and key accomplishments

Professional Freelancer

Upwork

Feb 2020 - Jan 2024 (3 years 11 months)

Delivered Office 365 and SharePoint migration, administration, support and training services to multiple clients over freelance contracts.

Office 365 SharePoint Migration Administration Training Support PowerShell

Office 365 Trainer

Rational Selling & Sourcing

Apr 2018 - Dec 2023 (5 years 8 months)

Occasionally contracted to deliver Office 365 and SharePoint training sessions for users and administrators of companies with offices in Romania, including projects for Delhaize Romania.

Training Office 365 SharePoint Training Administration Curriculum Development Workshops

Office 365 & SharePoint Trainer

Revevol Group

Jun 2017 - Dec 2023 (6 years 6 months)

Provided training for users and administrators on Office 365 and SharePoint for Romanian clients including CRH Romania and Savencia Romania (Delaco).

Office 365 SharePoint Training Training Administration

SharePoint Developer

MoSec Solutions GmbH

Apr 2022 - May 2022 (1 month)

Facilitated migration from SharePoint 2013 to SharePoint Online including Team and Project sites, migrated Nintex workflows to Power Automate, and ensured integrity of libraries, lists and custom webparts.

SharePoint Online SharePoint Power Automate Migration Site Collections Webparts Content Migration

Application Support Engineer

PwC

Apr 2021 - May 2021 (1 month)

Provided support and troubleshooting for company applications on Windows Server, Linux and SharePoint (online and on-premises), ensured user access per permissions matrix and maintained servers through update issue resolution.

Windows Server Linux SharePoint Online Troubleshooting Permissions Application Support

SharePoint Monitoring & Support Engineer

Orange Services

Mar 2020 - Sep 2020 (6 months)

Supported SharePoint Online and on-premises farms, resolved critical alerts affecting SharePoint services, tuned SCOM management packs and produced weekly/monthly KPI reports for ticketing and availability.

SharePoint Online SharePoint SCOM KPIs IIS Monitoring

Implementation Engineer

Superbet

May 2019 - Nov 2019 (6 months)

Built Superbet intranet on SharePoint Online, created Microsoft Flows and a Contract Management System, administered Office 365 tenant and integrated third-party apps into a hybrid environment to improve efficiency.

SharePoint Online Office 365 Power Automate Intranet Management Contract Management Integration

Windows Server Administrator

StarTech Team

Nov 2018 - Apr 2019 (5 months)

Administered Windows physical and virtual servers, executed migrations to cloud platforms (Office 365, G Suite), managed Active Directory, Group Policy, DNS/DHCP and virtualization (VMware, Hyper-V, ESXi).

Windows Server Active Directory Group Policy VMWare Hyper V DNS DHCP Server Migration

Office 365 & SharePoint Online Specialist

PureQuad

Feb 2018 - Oct 2018 (8 months)

Facilitated migrations from IBM Lotus Notes to Office 365/SharePoint, fixed migration issues, customized SharePoint, implemented GDPR controls and provided Office 365 tenant administration and support.

Office 365 SharePoint Lotus Notes Migration GDPR .NET Workflows Migration Troubleshooting

NOC Support Engineer

Voxility

Aug 2016 - Jan 2018 (1 year 5 months)

Monitored network alerts, mitigated DDoS incidents to maintain uptime, escalated issues to 2nd line, handled abuse complaints and ensured SLA compliance for customer-facing network services.

Network Monitoring Escalations SLA Management Ticketing Network Operations

Frontline Engineer

Wipro

Apr 2015 - Dec 2015 (8 months)

Provided technical assistance for Office 365 and Exchange Online, resolved migration and client-side issues using PowerShell, and delivered remote support for cross-platform Outlook and synchronization problems.