Santo Islam Nirob

SN

Open to opportunities

Santo Islam Nirob

@santoislamnirob

I improve credit collections, data accuracy, and customer outcomes through organized administrative support.

What I'm looking for

I'm looking for annotation or administrative work where I can apply accurate data management, customer service, communication, and time-management skills while meeting deadlines.

At Hishabee in Dhaka, I improved cash recovery through targeted collection strategies and negotiated settlements to resolve disputes.

I also coordinated team efforts to support month-end targets. I'm prepared to bring accurate data management, customer service, Microsoft Office, and administrative support skills to annotation and operations-focused roles.

Experience

Work history, roles, and key accomplishments

HI

Credit Collections Specialist

Hishabee

Jul 2024 - Aug 2025 (1 year 1 month)

Enhanced cash recovery by implementing targeted collection strategies to meet debt objectives. Facilitated dispute resolution through effective settlement negotiations and coordinated team efforts to improve month-end delivery.

Customer Relationship Management Data Management Risk Assessment Fraud Detection Negotiation Time Management Microsoft Office Data Entry

Education

Degrees, certifications, and relevant coursework

DC

Dhaka College

Bachelor of Business Administration, Management

2023 -

Grade: 3.25

Activities and societies: Business Communication, Principles of Management, Organizational Skills, Analytical Thinking, Problem Solving

Pursuing a Bachelor of Business Administration in Management with a GPA of 3.25.

SC

Savar Govt. College

Higher Secondary Certificate, Business Studies

2021 - 2022

Grade: 4.00

Activities and societies: Time management, Report Writing, Responsible, Detail-oriented, Communication skills

Completed Higher Secondary Certificate in Business Studies with a GPA of 4.00.

BC

Bandura Holy Cross School & College

Secondary School Certificate, Business Studies

2020 -

Grade: 4.07

Activities and societies: Internet Research, Fast learner, Results-oriented, Hard-working, Dedicated

Completed Secondary School Certificate in Business Studies with a GPA of 4.07.

Tech stack

Software and tools used professionally

Google Workspace

Elementary

Interested in hiring Santo?

You can contact Santo and 90k+ other talented remote workers on Himalayas.

People also viewed

View all talent

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!