SPSanthi Prasanna
@santhiprasanna
Business Intelligence Analyst with 6+ years of experience in data insights.
United StatesWhat I'm looking for
I am a Business Intelligence Analyst with over six years of experience leveraging data to drive strategic decisions. My expertise lies in using Python, SQL, and Tableau to extract meaningful insights from complex datasets. I have a proven track record of building and maintaining dashboards that track key performance indicators and trends, which have significantly improved decision-making processes.
Throughout my career, I have collaborated with cross-functional teams to enhance data quality and streamline reporting processes. At Community Dreams Foundation, I partnered with the data engineering team to automate report pipelines, ensuring timely access to critical data. My role at Thryve Digital Health involved leading requirement gathering sessions and delivering tailored reports that improved operational efficiency. I am passionate about translating data findings into actionable business strategies.
Experience
Work history, roles, and key accomplishments
Business Analyst- Data Analytics
Community Dreams Foundation
Jun 2025 - Present (2 months)
Built and maintained Power BI/Tableau dashboards to track KPIs, trends, and quality control metrics. Conducted data cleaning, feature engineering, and ad hoc analyses to identify volunteer program gaps.
Business Analyst
Thryve Digital Health
Mar 2022 - Present (3 years 5 months)
Provided end-to-end production support for the Utilization Management (UM) application, using Cherwell to manage ticket lifecycles and conduct root cause analysis for data integrity. Acted as the primary liaison for clinical stakeholders and clients, leading requirement gathering sessions, writing user stories, and delivering system demos to tailor complex ad hoc reports.
Business Intelligence Analyst- Data Analytics
RCE IT Solutions
Aug 2017 - Present (8 years)
Analyzed utilization management issues using SQL and operational data, reducing production downtime by 95%. Created detailed user stories and technical documentation for ITSM/HRSD modules on ServiceNow.
Education
Degrees, certifications, and relevant coursework
CUClark University
Master of Science, Business Analytics
2023 - 2025
Pursued a Master of Science in Business Analytics, gaining expertise in data-driven decision-making and analytical methodologies. Developed strong skills in various analytical tools and techniques relevant to business intelligence.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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