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Sangeeta Nayak

@sangeetanayak2

HR Coordinator at Project C Foundation, supporting candidate screening, interviews, and onboarding.

At Project C Foundation, I support recruitment by screening candidates, discussing opportunities, and coordinating interviews. I also help prepare offer letters and guide candidates through onboarding.

As an HR Recruiter freelancer at Believer Hr consultancy, I screened resumes, conducted initial interviews, maintained recruitment records, and negotiated offers. I also supported new hires through onboarding.

At Maruti nandan business solutions, I sourced candidates through job portals, social networks, and referrals, and coordinated interviews and onboarding. Earlier customer support work at Startek Pvt Ltd (Flipkart Process), Deol car and truck rental, and WNS Pvt Ltd gave me experience responding to customer queries and handling escalations.

Experience

Work history, roles, and key accomplishments

Current

HR Coordinator

Current

Project C Foundation

Aug 2026 - Present (2 months)

Supported recruitment by screening candidates, coordinating interviews, and conducting initial discussions via Google Meet. Prepared offer letters, assisted with onboarding, and maintained communication with interns.

Screening Interviewing Onboarding Google Meet Candidate Communications Offer Letters

HR Recruiter

Believer Hr Consultancy

Oct 2025 - May 2026 (7 months)

Screened resumes, conducted initial interviews, maintained candidate databases, and negotiated offers. Enhanced onboarding experience to improve retention rates.

Screening Interviewing Candidate Databases Offer Negotiation Onboarding Retention

HR Executive

Maruti Nandan Business Solutions

Feb 2024 - Feb 2026 (2 years)

Sourced candidates through job portals, social networks, and referrals. Screened resumes, coordinated interviews, facilitated onboarding, and collaborated with hiring managers to refine job descriptions.

Sourcing Screening Interview Coordination Onboarding Job Portals Social Networks Referrals

Customer Support Executive

Deol Car and Truck Rental

Nov 2023 - Apr 2024 (5 months)

Handled inbound and outbound customer inquiries via phone, chat, email, and social media. Provided product guidance, de-escalated issues, and processed transactions.

Customer Service Communication Skills De escalation Problem Solving Transaction Processing

Customer Support Executive

Startek Pvt Ltd

Sep 2021 - Jun 2023 (1 year 9 months)

Responded to customer queries via phone, email, and live chat, assisted with orders and returns, and handled escalations. Streamlined support processes to reduce escalated issues.

Customer Service Communication Skills Escalation Handling Order Management Returns Processing KPIs

Customer Support

WNS Pvt Ltd

Apr 2020 - Apr 2021 (1 year)

Responded to customer queries and complaints via phone, email, and live chat. Handled escalations, documented interactions, and identified behavioral trends for management.

Customer Service Communication Skills Escalation Handling Documentation Trend Analysis

HR Recruiter

Effive Pvt Ltd

Feb 2014 - Jan 2015 (11 months)

Developed recruitment strategies, posted job ads, screened resumes, conducted initial interviews, and managed candidate information in the recruitment database.

Recruitment Strategy Job Posting Screening Interviewing Candidate Database

Social Media Marketing

MTM Group

Jun 2012 - Jan 2014 (1 year 7 months)

Created and managed content for social media platforms, planned campaigns, and monitored trends. Responded to customer inquiries and analyzed performance using analytics tools.

Social Media Marketing Content Creation Campaign Management Analytics Instagram Facebook LinkedIn