At Natera, I provided subject matter expertise for the Prior Authorization department and analyzed revenue cycle processes to identify trends and improve performance. I also monitored workflow metrics and resolved authorization escalations with payors.
At IEM, I analyzed data supporting payment disbursement for a $232M government-funded program. I used Excel, SQL, Power BI, and Smartsheet to manage data and develop reports and dashboards tracking payment trends.
At Night Lite Pediatrics, I analyzed billing and collections across 13 urgent care locations and worked on insurance A/R, claims, and appeals. I also developed performance reports and process workflows for billing and trained staff on EMR and PM systems.

