Sam User
@samuser34
I build community relationships and grow nonprofit fundraising through marketing and administration.
United StatesWhat I'm looking for
At MusCare, I build relationships with community and professional organizations to expand fundraising networks and project opportunities. My recommendations helped increase donations by more than $17,000 in three months.
I also collaborate on social media across Facebook, Instagram, and Twitter, increasing visibility and engagement by 39% over two months. Previously, I supported client scheduling, vendor coordination, financial payment tracking, and archival records as an Administrative Assistant.
I improved customer-service response times by 22% and increased customer satisfaction by 39% through timely follow-up and issue resolution. I use Excel to maintain client accounts and payment plans while supporting monthly fundraising goals.
Outside of work, I have volunteered with Masjid Fatima since 2007, supporting Ramadan food drives, community fundraising, food distribution, and daily prayer coordination. I also tutored elementary through high school students, creating lessons that developed literacy, math, communication, and social-emotional skills.
Experience
Work history, roles, and key accomplishments
Marketing Assistant
MusCare
Jan 2019 - Present (7 years 7 months)
Established and developed strong customer relationships with community and professional organizations to create a consistent network that will generate necessary funds and projects. Collaborated with upper management to provide recommendations on various projects and customers, increasing donations by over $17,000 in 3 months.
Volunteer
Masjid Fatima
Apr 2007 - Present (19 years 4 months)
Assisted with annual Ramadan food drives for 1 month to feed over 300 fasting people daily. Aided in the Mosque fundraiser to raise over $1 million in donations to build a community center.
Administrative Assistant
MusCare
Jan 2016 - Dec 2018 (2 years 11 months)
Served as first point of contact to schedule appointments and meetings with potential high prospect clients and coordinated with vendors for conference arrangements. Created and updated client accounts and financial payment plans using Excel, raising a minimum of $1075 monthly.
Tutor
Leot Tutorial
Jan 2015 - Jun 2018 (3 years 5 months)
Designed multiple group lessons daily for Elementary, Middle, and High School students related to the Common Core Curriculum. Developed literacy and math skills with different learning activities and PowerPoint presentations by student level, answering student questions and encouraging assignment completion.
Education
Degrees, certifications, and relevant coursework
Hunter College
Bachelor of Arts, Psychology
Pursued a Bachelor of Arts in Psychology with a minor in Sociology, graduating in June 2019.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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