Open to opportunities

SAMUEL AYENI

@samuelayeni

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Sales Lead driving target-beating retail growth through consultative selling and customer-first service.

Nigeria

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What I'm looking for

I’m looking for a sales role where I can exceed targets through consultative selling, upselling, and customer relationship management—while contributing to smooth retail operations and an excellent customer experience.

I’m a sales-driven professional with experience spanning retail sales, customer service, operations, and administrative execution. I consistently exceed assigned sales targets by identifying customer needs and guiding them with strong product expertise.

In my current role as Sales Lead, I manage sales for laptops and gadgets to a diverse clientele, using effective upselling and cross-selling to grow revenue and strengthen repeat business. I also focus on creating a positive in-store experience that builds brand loyalty.

Previously, as a Secretary at a cosmetics store and a Customer Service Representative at Kellsog Global Investments, I handled daily sales operations, accurate record-keeping, inventory restocking, and complaint resolution. I bring a structured, organized approach—supported by media and video content skills—while currently pursuing a BSc in Marketing to deepen my commercial impact.

Experience

Work history, roles, and key accomplishments

Current

Sales Lead

Current

Rythm and Rigs

Jan 2025 - Present (1 year 7 months)

Managed sales of laptops and gadgets, consistently exceeding assigned sales targets through tailored product recommendations. Drove revenue growth via upselling and cross-selling while improving in-store customer experience and brand loyalty.

Sales Target Achievement Upselling Cross selling Customer Relationship Management Product Recommendations Retail Sales

Secretary

Divine Grace Cream and Cosmetics Store

Jul 2019 - Feb 2022 (2 years 7 months)

Managed daily sales operations, including accurate record-keeping and efficient inventory restocking. Resolved customer complaints and maintained documentation to support smooth retail sales processes.

Inventory Management Store Operations Record keeping Documentation Complaint Resolution Customer Service

Customer Service Representative

Kellsog Global Investments

Feb 2014 - Jun 2018 (4 years 4 months)

Drove daily sales initiatives by proactively engaging customers and providing clear product information. Built client relationships through tailored support to increase satisfaction and repeat business.

Customer Relationship Management Sales Target Achievement Customer Engagement Product Complaint Resolution