Samrawit Belayneh

I am a detail-oriented, dependable IT professional with a Bachelor of Science in Software Engineering and a Bachelor of Arts in Management. I bring experience in IT support, data entry, and preparing online learning materials, always prioritizing accuracy, confidentiality, and problem-solving.

In my recent roles, I entered, verified, and organized large volumes of data using MS Word and Excel, maintained accurate and confidential records, and supported reporting through reliable data management. At the same time, I provided remote IT support, troubleshooting and resolving software and system network issues, and supporting technical maintenance with a steady, responsive approach.

I also strengthen user capability by preparing learning materials and supporting students in online practical sessions, organizing study and lab formats for programming practice using MS tools. I work independently with minimal supervision, troubleshoot with confidence, and communicate as an active listener who stays punctual, friendly, and flexible with time and working conditions.