
Saloni Srivastava
@salonisrivastava1
I manage high-volume creative projects, aligning clients, design teams, briefs, and delivery timelines.
What I'm looking for
At DRAFTSS, I manage 17–20 concurrent creative projects from brief intake through final delivery, turning client requirements into structured plans, timelines, and clear deliverables.
I coordinate eight Design Managers and their creative teams, balancing workloads, dependencies, feedback cycles, approvals, and delivery priorities across multiple projects.
As the primary client contact, I keep stakeholders informed, resolve blockers, maintain quality against approved briefs, and document progress through status updates and project records. I also use AI productivity tools to streamline documentation, communication, and recurring workflow tasks while keeping human oversight on client decisions.
My earlier hospitality experience at The Westin, Kolkata and JW Marriott, Kolkata built my service mindset, operational discipline, and ability to handle time-sensitive requests across cross-functional teams.
Experience
Work history, roles, and key accomplishments
Project Manager / Customer Success
DRAFTSS
Jan 2025 - Present (1 year 9 months)
Managed 17-20 concurrent creative projects from brief intake to final delivery, coordinating with 8 Design Managers and their teams. Served as primary client contact, managing communication, feedback cycles, and approvals while contributing to process improvements that reduced project lifecycle time.
Managed front desk operations including guest check-ins, billing, issue resolution, and daily audits. Trained junior staff and supported management with workflow optimization and cost-saving initiatives.
Supported guest operations, room coordination with housekeeping, and cross-department documentation under supervisor guidance. Assisted with operational coordination and maintained accurate records across daily guest-service activities.
Education
Degrees, certifications, and relevant coursework
International Institute of Hotel Management
Bachelor of Hotel Management, Hotel Management
2018 - 2021
Pursued a Bachelor of Hotel Management degree, gaining comprehensive knowledge in hospitality operations and management.
Vidya Bharati Chinmaya Vidyalaya
AISSCE / AISSE, General Studies
2016 - 2018
Completed AISSCE (Senior Secondary) and AISSE (Secondary) examinations, providing a strong foundation in academic studies.
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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