Looking for a job

Salomon Samayoa

@salomonsamayoa

Conversational AI Architect at HeyBreezAI designing voice and WhatsApp agent workflows for customer service and lead qualification.

Guatemala

Message

At HeyBreezAI, I design conversational workflows for AI-powered voice and messaging agents. I translate client requirements into flows, prompts, validation rules, and escalation logic.

I refine voice and WhatsApp workflows for customer service, lead qualification, and operational support. I also test standard, edge-case, and adversarial scenarios to find routing, context, and data-validation issues.

At Hotel Costa Verde, I lead day-to-day operations and digital development. I introduced digital inquiry and follow-up processes using WhatsApp, Instagram, Facebook, Google Sheets, and Meta Business tools, and designed automated flows for inquiries and lead qualification.

Experience

Work history, roles, and key accomplishments

Current

Domain Expert | Conversational AI & Workflow Design

Current

HeyBreezAI

May 2026 - Present (6 months)

Design and optimize conversational workflows for AI-powered voice and messaging agents, translating business requirements into structured, reliable, and user-friendly experiences.
• Analyze client requirements and convert them into conversational flows, prompts, intents, validation rules, fallback paths, and human escalation logic.
• Design and refine voice and WhatsApp agent workflows for custome

Current

Owner & Operations Lead

Current

Hotel Costa Verde

Jan 2009 - Present (17 years 10 months)

Lead the operations and digital development of an independent hospitality business, overseeing customer service, reservations, commercial activities, internal processes, and service improvement.
• Manage day-to-day operations, reservations, pricing, customer experience, and commercial coordination.
• Coordinate accommodation services, events, quotations, suppliers, and customer requirements.
• Imp