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Saliha User

@salihauser2

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Generative AI Engineer at Jillani SofTech building agentic RAG systems that cut manual handling time by ~45%.

Pakistan

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What I'm looking for

I'm open to full-time remote and contract roles, focused on shipping dependable, cost-efficient AI that automates real workflows and moves measurable business metrics.

At Jillani SofTech, I architect and ship production agentic RAG and search systems for enterprise clients, taking delivery from scoping through deployment and evaluation. Multi-agent workflows with tool calling and human-in-the-loop controls have cut manual handling time by ~45%.

I design retrieval pipelines that return grounded, source-cited answers from complex document collections, and build FastAPI services and Dockerized deployments for production use. Prompt optimization, caching, and model routing helped cut LLM inference costs by ~35%.

Previously, I built and deployed machine learning and NLP models at Systems Limited, then developed data collection and analytics pipelines at Punjab Information Technology Board (PITB). I’m focused on dependable, cost-efficient AI that automates real workflows, and I’m open to full-time remote and contract roles.

Experience

Work history, roles, and key accomplishments

Current

Senior Generative AI Engineer

Current

Jillani SofTech

Jan 2024 - Present (2 years 9 months)

Architected and shipped production agentic RAG and search systems for US, UK, and EU clients, owning delivery from scoping through deployment and evaluation. Built multi-agent systems with tool calling and human-in-the-loop controls, cutting manual handling time by ~45%.

LangGraph Lang Chain RAG Hybrid Search Reranking Query Routing fastAPI Docker AWS Azure GCP LLM Evaluation GuardRails prompt optimization Caching Model Routing

Machine Learning Engineer

Systems Limited

Jan 2022 - Dec 2023 (1 year 11 months)

Built and deployed machine learning and NLP models to production for enterprise clients, owning the path from prototype to live serving. Developed predictive analytics and recommendation models that improved forecasting and personalization accuracy.

Machine Learning NLP Predictive Analytics Recommendation Systems Model Serving CI CD Feature Engineering Python

AI and Data Engineer

Punjab Information Technology Board

Jan 2020 - Dec 2021 (1 year 11 months)

Built large-scale data collection, web scraping, and processing systems feeding analytics and machine learning initiatives. Automated data acquisition pipelines that scaled ingestion and cut manual data-gathering effort significantly.

Data Engineering Web Scraping Data Pipelines PostgreSQL Analytics Automation