Open to opportunities

SAI OBULASETTY

@saiobulasetty

Message

I build Salesforce automation, integrations, and service workflows for financial services and enterprise CRM teams.

United States

Message

What I'm looking for

I'm looking to build practical Salesforce solutions across automation, integrations, service workflows, analytics, and secure CRM delivery while partnering closely with business users, admins, developers, QA teams, and stakeholders.

At Vanguard, I build Sales Cloud and Service Cloud enhancements using Apex, Lightning Web Components, Flows, and Lightning App Builder, improving workflow efficiency by 23% and supporting 500K+ CRM records. I also configure Agentforce and Einstein GPT service workflows to guide advisor service processes.

Previously at Infosys and Insert V Consultancy Services, I delivered Salesforce solutions for banking and insurance teams, including integrations, OmniStudio journeys, secure access controls, reporting, data-quality processes, and production releases. I enjoy translating business needs into practical CRM workflows that make sales, service, case management, and customer intake easier for enterprise users.

Experience

Work history, roles, and key accomplishments

Current

Salesforce Developer

Current

Vanguard

Aug 2025 - Present (1 year)

Translated advisor servicing and financial operations requirements into Sales Cloud and Service Cloud enhancements, improving workflow efficiency by 23%. Engineered bulk-safe Apex Triggers and Batch Apex for reliable processing of 500K+ CRM records.

CRM Application Developer

Infosys Ltd

Jun 2021 - Jul 2023 (2 years 1 month)

Delivered Salesforce Sales Cloud and Service Cloud enhancements for banking and insurance clients, supporting 1000+ enterprise users. Built Apex Triggers and Queueable Apex for lead, policy, and service workflows.

Salesforce Administrator

Insert V Consultancy Services Pvt. Ltd

May 2020 - Jun 2021 (1 year 1 month)

Administered Sales Cloud and Service Cloud access, supporting secure CRM usage for 300+ users. Automated approval routing and case assignments, decreasing manual CRM handling by 20%.