At ACUBILLING COMPANY, I post insurance payments from ERA/835 remittances and paper EOBs, maintaining 99%+ accuracy. I reconcile payer payments and adjustments, resolve unapplied cash and credit balances, and follow up on outstanding claims.
I use eClinicalWorks, Tebra, and Office Ally for healthcare billing workflows, and create Excel trackers and Power BI dashboards to monitor AR trends and payment activity. Earlier, as a Customer Service Executive at INTERNATIONAL UK-BASED BPO, I handled billing and account inquiries and achieved a 95% first-contact resolution rate.
