Open to opportunities

Saiful Islam Rion

@saifulislamrion

Message

Detail-oriented data analyst with strong Excel and communication skills.

Bangladesh

Message

What I'm looking for

I am looking for a role that allows me to utilize my data analysis skills while providing opportunities for professional growth and development in a collaborative environment.

I am a dedicated professional with a Bachelor of Arts in Arabic Language and Literature, and a strong background in data analysis and customer service. My experience includes working as a Front Desk Officer at Talha Group and as an Executive in Customer Service at bKash Limited, where I led a team to ensure efficient customer support and operational compliance.

With advanced proficiency in Microsoft Excel and data visualization tools, I excel at handling large datasets and producing quality reports. I am committed to continuous professional growth and contributing to organizational success through my strong attention to detail and proactive problem-solving abilities.

Experience

Work history, roles, and key accomplishments

Current

Front Desk Officer

Current

TALHA GROUP

Apr 2025 - Present (1 month)

Managed front desk operations, greeting visitors and handling inquiries. Provided administrative support as needed.

Microsoft Office Suite Google Suite

Executive, Customer Service

bKash Limited

Sep 2024 - Mar 2025 (6 months)

Led a team of call center agents, ensuring efficient customer support and monitoring performance. Provided feedback for improvement and handled escalated customer queries. Ensured operational compliance with company policies.

Microsoft Excel Microsoft Office Suite Google Suite