Open to opportunities

Safira Najee

@safiranajee

Multidisciplinary artist and visitor-experience professional delivering warm, detail-focused service and creative performance for events.

United States

Message

What I'm looking for

I’m looking for a public-facing role where I can support guests with wayfinding, admissions, and calm de-escalation—while bringing creativity from performance and art experience. I want a team that values detail, respect, and problem-solving.

I’m a multidisciplinary artist and former world traveler who brings energy, empathy, and strong communication to public-facing work. I’m impassioned to work at Comic Con, combining guest-focused support with my background in film/performance and live work.

In my most recent role as a Seasonal Visitor Experience Ambassador at The Metropolitan Museum of Art, I assisted thousands of visitors with wayfinding and admissions, de-escalated situations, and supported special exhibitions. I stayed fluent in art history while using technology to solve problems and restock with precision.

I’ve also built high-trust skills in detail work and research as an Employer Protest Processor/Investigator at Maximus, handling sensitive information through extensive investigation and transcription. Alongside this, I developed my own photography business from conception through launch—handling marketing, client acquisition, customer service, bookkeeping, and professional development.

Experience

Work history, roles, and key accomplishments

Seasonal Visitor Experience Ambassador

The Metropolitan Museum of Art

Apr 2023 - Jan 2024 (9 months)

Assisted thousands of visitors with wayfinding and admissions, delivering strong customer service while de-escalating situations and supporting special exhibitions. Restocked materials and used technology to find solutions while staying fluent in art history and communicating effectively across language barriers.

Wayfinding Admissions Customer Service De escalation Special Exhibition Support Art History

Photographer

Self-Employed

Jan 2015 - Jun 2019 (4 years 5 months)

Developed and launched an independent photography business, managing marketing, client acquisition, customer service, bookkeeping, accounting, and professional development. Communicated with clients to identify unique needs, accommodate special requests, and resolve conflicts.

Photography Photo Video Editing Client Communication Client Acquisition Marketing Customer Service Bookkeeping Accounting Conflict Resolution

Education

Degrees, certifications, and relevant coursework

Arizona State University

Bachelor of Arts, Interdisciplinary Art and Performance

Activities and societies: Relevant courses: Contemporary Performance; 20–21st Cent Art; Perf & Media; Art Renaissance to Modernism.

Bachelor of Arts in Interdisciplinary Art and Performance at Arizona State University. Completed relevant coursework in contemporary performance and performance/ media.