At Vizcaya Museum & Gardens, I assist visitors in person, by phone, and by email, and process admissions, tours, programs, memberships, and permits using Altru and Veevart.
During a construction period, I restructured ticket pricing to keep effective prices stable for visitors while positioning the museum for 60% higher revenue afterward. I also collect visitor feedback and conduct surveys for ongoing visitor studies.
At Coral Gables Museum, I processed and organized archival collections, cataloged items, wrote collection descriptions, and participated in digitization. I also answered visitor inquiries and created social media posts to promote exhibits.
As a Museum Studies Intern at Miami Dade College Art and Design, I transcribed and proofread exhibition interviews and researched and drafted content for an audio tour. My background also includes transcript and records work at University of Florida, supported by a B.A. in Anthropology and a Museum Studies Certificate.
Canada