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Sadiya Momin

@sadiyamomin

Benefits Operations Analyst at Citi who processed corporate benefits payouts and independently implemented a paycode-creation initiative.

India

Message

At CITICORP SERVICE INDIA PVT. LTD., I processed Corporate Benefits end to end, from intake and validation through EIB uploads, payouts, reconciliation, and closure. I also processed benefit and reimbursement payouts and handled employee queries through ServiceNow.

I independently delivered a paycode-creation initiative for manual payout and deduction processes, taking it from requirement understanding and process review through validation and implementation. I also prepared and maintained SOPs and contributed to workflow improvements.

Across Citi operations at CITICORP SERVICE INDIA PVT. LTD., HINDUJA GLOBAL SOLUTIONS LTD. – CLIENT: CITI, and NITYO INFOTECH SERVICES PVT. LTD. – CLIENT: CITI, I supported HR expense operations, invoice validation, vendor coordination, reconciliation, and payment activities. Earlier, at SHOPSENSE RETAIL TECHNOLOGIES PVT. LTD. and CYBER MANAGER SOFTWARE SERVICES PVT. LTD., I worked on finance and accounting operations, including reporting, invoicing, and bank reconciliation.

Experience

Work history, roles, and key accomplishments

Benefits Operations Analyst

Citigroup

Nov 2024 - Apr 2026 (1 year 5 months)

Managed end-to-end Corporate Benefits processing as Maker/Checker, including EIB uploads, paycode creation, and benefit payouts. Resolved employee queries via ServiceNow and coordinated with stakeholders for timely closure.

Corporate Benefits Maker Checker EIB Loads Paycode Creation ServiceNow CitiDirect BE Invoice Validation SOP Development Process Improvement Stakeholder Management

Senior Finance Specialist

Hinduja Global Solutions

Jan 2023 - Nov 2024 (1 year 10 months)

Managed HR expense and vendor operations including purchase orders, invoice processing, billing follow-up, and reconciliation. Supported NPS processes and contributed to process improvement initiatives.

Expense Operations Purchase Order Invoice Processing Reconciliations Vendor Management NPS Process Improvement Reporting

Senior Finance Specialist

Nityo Infotech

Jan 2020 - Jan 2023 (2 years 11 months)

Supported HR expense operations, billing, purchase orders, vendor coordination, and reconciliation for APAC processes. Handled month-end and year-end closing activities including accruals and prepaid expenses.

Expense Operations Billing Purchase Order Vendor Management Reconciliations SAP P2P Accruals Pre Paid Expense Reporting

Finance Associate

Shopsense Retail Technologies

Oct 2017 - Oct 2019 (2 years)

Reconciled raw sales data into MIS reports and validated booking invoices, journals, credits, and payouts. Supported vendor payments, purchase orders, and foreign remittance coordination.

MIS Reporting Invoice Validation Vendor Payments Purchase Order Reconciliations Audit Support Cash Flow Analysis

Accounts & Administration Executive

Cyber Manager Software Services

Sep 2016 - Oct 2017 (1 year 1 month)

Handled monthly invoicing, billing entries, debtor MIS, bank reconciliation, and payment receipts. Performed GST/service tax and TDS calculations and supported vendor coordination.

Invoicing Billing Bank Reconciliation MIS GST TDS Vendor coordination Accounting