Open to opportunities

Sabbir ahmad

@sabbirahmad09

Remote Admin & Operations professional with CRM, documentation, coordination and client support experience, focused on efficient digital workflows.

Bangladesh

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What I'm looking for

I’m looking for a fully remote role where I can use my experience in administration, CRM, operations, documentation, and client support while growing in technology, data, automation, and process improvement. I value a collaborative, growth-focused environment where I can learn, take ownership, and build a long-term international career.

I’m an Administrative and Operations Support professional with 4+ years of experience in administration, CRM management, documentation, application processing, record management, scheduling, coordination, and remote operations.

I currently work remotely as an Admissions Officer for a UK-based study agency, where I manage 10–15 learners per day, 100+ active applications per month, and 500+ CRM leads. My responsibilities include CRM record management, application processing, document preparation, portal management, email communication, meeting scheduling, follow-ups, deadline tracking, and coordination with learners, consultants, universities, and internal teams.

I’m highly organized, detail-oriented, and comfortable working independently in a remote environment. I’m proficient in Microsoft Office, Google Workspace, CRM systems, online platforms, and digital documentation, and I use AI tools such as ChatGPT, Gemini, and Claude for research, document preparation, information organization, and productivity.

I’m particularly interested in growing further in CRM and operations, data and reporting, process improvement, workflow automation, customer/client operations, and technology-enabled business processes. My goal is to build a long-term international remote career where I can continuously learn, take ownership, solve problems, and contribute to efficient and well-organized business operations.

Experience

Work history, roles, and key accomplishments

Current

Admissions Officer

Current

AF Associates UK

Apr 2026 - Present (6 months)

Manage end-to-end administrative processing for UK home and international learners, coordinating applications, documentation, follow-ups, interviews, offers, and enrolment activities. Handle CRM records, university portals, and professional communication with learners, universities, and internal teams.

CRM Excel Google Sheets Google Calendar Zoom Google Meet Microsoft Teams Skype University Portal Documentation Preparation Data Entry Records Management Scheduling Email Management Communication Skills Remote Operations

Training Instructor & Administrative Support

One Stop Training Academy

Jan 2025 - Dec 2025 (11 months)

Supported day-to-day administrative operations including student enquiries, data entry, record management, documentation, scheduling, enrolment processing, follow-ups, front-desk support, and general office administration. Managed student enquiries through phone, email, and direct communication channels.

Microsoft Word Excel Data Entry Records Management Documentation Scheduling Enrollment Process Follow ups Front Desk Support Communication Skills

Junior Instructor & Administrative Officer

Mother Computer Training Center

Jan 2022 - Dec 2024 (2 years 11 months)

Supported daily office administration including front-desk operations, student enquiries, phone calls, emails, scheduling, record keeping, documentation, and follow-up activities. Managed communication with students and guardians and assisted with student records, data entry, and reporting.

Microsoft Word Excel Front Desk Operations Scheduling Record keeping Documentation Data Entry Communication Skills Sales Support

Research Consultant – Administrative & Technical Support

Center for Environmental and Geographic Information Services

Mar 2023 - Dec 2023 (9 months)

Supported data management, data entry, data cleaning, database management, reporting, documentation, and team coordination within a professional research environment. Worked with GIS data and ArcGIS, including data editing and geodatabase management.

Data Management Data Entry Data Cleaning Database Management Reporting Documentation Team Coordination GIS ArcGIS Geodatabases

Education

Degrees, certifications, and relevant coursework

European University of Bangladesh

Bachelor of Science, Civil Engineering

2018 - 2022

Grade: 3.73/4.00

Activities and societies: • Served as 2nd Class Representative (CR), Department of Civil Engineering , Batch 15. • Led the thesis research team as Captain and contributed as an Author to the published Thesis research paper.

Graduated with a Bachelor of Science in Civil Engineering in 2022, achieving a CGPA of 3.73 out of 4.00.