Ruth Bertine

Managed daily reception, check-in/out, and appointment scheduling for children. Handled recruiting and waitlist spreadsheets, maintained timekeeping for a 60-employee staff, and supported HR/student records including allergy and immunization documentation.

Coded emergency and ancillary services by following coding guidelines and abstracting data from the EHR. Issued physician inquiries to clarify documentation and supported production workflows using multiple applications and monitors.

Transcribed outpatient and acute-care therapy and clinical records across multiple specialties including oncology, cardiology, surgery, psychology, and infectious disease. Maintained confidentiality and complied with HIPAA requirements in a production environment.

Prepared resident dinner meals with multiple options and supported bistro café lunch service. Assisted with occasional breakfast duties while maintaining daily kitchen operations.

Transcribed a wide range of hospital dictations, including hospitalists, surgical specialists, transplant-related records, pediatrics, and diagnostic reports for hospitals in Houston and nationally. Produced accurate documentation for major medical centers while following production requirements.

Transcribed acute-care dictations including cardio-thoracic, obstetrical, neurologic surgeries, psychiatry, gastroenterology, wound care, and diagnostic tests such as EEG and vascular ultrasound. Supported production transcription workflows during unit transitions to contract services.

Reviewed and edited acute-care transcription for multiple hospitals and provided training to medical transcriptionists. Supported QA standards and improved production accuracy through structured review.

Graduated with honors from Highland High School in Monterey, Virginia.

Completed culinary training and graduated as a sous chef pâtisserie.