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Ruth-Anne Nziramasanga

@ruthannenziramasanga

Data Analyst with a BSc in Applied Statistics and Information Systems. SQL | Excel | Tableau | Problem solving| Data driven

Zimbabwe

Message

What I'm looking for

I'm looking for a data analyst entry-level or internship role in data analysis where I can grow my skills and contribute to meaningful data-driven projects. I value supportive teams, learning opportunities and open communication. I’m especially interested in roles that offer mentorship and exposure to tools like Excel, SQL and R.

I'm a BSc Applied Statistics and Information Systems graduate with a background in technology, customer success and operations, now building my career in data analytics.

Over the past few years, I've worked in a tech startup environment, supporting client onboarding, coordinating app launches, troubleshooting issues and improving operational workflows. This experience has strengthened my problem-solving, communication and organizational skills, as well as my understanding of how technology supports business operations.

I'm developing my analytical skills through hands on projects using SQL, PostgreSQL and Tableau. My recent work includes analyzing South African crime statistics, exploring trends across provinces and crime categories, and using population data to calculate crime rates.

I'm always keen to learn, take on new challenges and connect with people working in data and technology.

Experience

Work history, roles, and key accomplishments

Current

Onboarding Client Content Specialist

Current

Sudor

Oct 2025 - Present (1 year)

Handle onboarding for new clients, including content setup, and app launch preparations to ensure smooth platform launches.
Build and configure email templates, structure content, subscriptions using internal tools, and create launch marketing assets.
Work with clients to understand their needs and translate them into clear content.
Act as a key liaison between clients, support, and the tech team.

Current

Customer Support Representative

Current

Sudor

Jun 2022 - Present (4 years 4 months)

- Analyzed subscription and promo code data in Excel and Google Sheets to support client queries and spot user retention trends.
- Investigated inconsistencies across subscriber accounts, flagged anomalies that improved payment flow, and explained data to non-technical clients.
- Guided trainers through reports to help them understand performance metrics.

Customer Support Product Operations Management Team Leadership Workflow Optimization Communication Skills

Fintech Intern

Centre for Finance, Technology and Entrepreneurship

Aug 2021 - Aug 2021 (0 months)

- Collaborated in a team to analyze PayPal’s competitive landscape, identifying opportunities and threats from established and emerging fintech players.
- Utilized digital tools for workflow management and synthesized data-driven insights.
- Delivered strategic recommendations through video presentations and written reports, enhancing analytical and communication skills.

Fintech Analytics Competitive Analysis Market Research Strategic Planning Presentation Skills Teamwork

Student Wellness Buddy

UCT Student Wellness Services

Feb 2020 - Nov 2020 (9 months)

Served as a liaison between students and UCT Student Wellness Services, facilitating access to support resources. Actively promoted the mental and physical wellbeing of fellow students through various initiatives.

Student Support Initiatives Community Engagement Communication Skills

Education

Degrees, certifications, and relevant coursework

University of Cape Town

Bachelor of Science, Applied Statistics and Information Systems

Activities and societies: Class representative for Business Psychology (2020); Communications and Marketing Director for Women in Computer Science (2021); Science Faculty Mentor (2022); Awarded 3rd Place in EY Business Project Management Competition (INF3012F).

I've just completed a Bachelor of Science in Applied Statistics and Information Systems. Focused on developing strong analytical and problem-solving skills through coursework in statistics and information systems.

Sanyati Baptist High School

A-Levels, High School Studies

Grade: Mathematics (A), Computing (A), Accounting (C)

Completed A-Levels with strong performance in Mathematics (A) and Computing (A). Gained foundational knowledge in various subjects including Accounting.