Rupali Dutta

RD

Looking for a job

Rupali Dutta

@rupalidutta

Group lead leveraging Excel, Power BI, and SQL to turn business data into KPI-driven decisions.

What I'm looking for

I’m looking for a role where I can build reliable KPI dashboards and reports using Excel, Power BI, and SQL—supporting performance tracking, root-cause insights, and data-driven decisions with strong stakeholder collaboration and continuous improvement.

I’m a detail-oriented Group Lead with 4+ years of experience in operations and business reporting, translating performance data into clear, actionable insights. I strengthen decision-making through KPI tracking, trend identification, and stakeholder-ready reporting.

In my role at Copart, Inc., I analyzed productivity, SLA adherence, attendance, and quality metrics for a team of 12+ agents using advanced Excel (Pivot Tables, conditional formatting, and lookup functions). I built and maintained structured Excel dashboards that reduced manual reporting effort by ~30% while improving data consistency across reporting cycles.

I also support BI reporting with Power BI by preparing datasets and contributing to KPI dashboard development, while using Power Query for ETL-style data cleaning and consolidation. With foundational SQL knowledge and hands-on work in Power BI (star schema modeling, DAX time intelligence, drill-through, and RLS), I help teams trust their data and improve operational performance.

Experience

Work history, roles, and key accomplishments

CI

Group Lead

Feb 2021 - Jun 2025 (4 years 4 months)

Analyzed team performance metrics for 12+ agents (productivity, SLA adherence, attendance, and quality) and delivered actionable insights through Excel-based root cause analysis. Built and maintained Excel/Power Query/Power BI reporting frameworks, reducing manual reporting effort by ~30% and improving data consistency for ongoing workforce planning and KPI dashboards.

Excel Pivot Tables data transformation Power BI CALCULATE FILTER)Subqueries KPI Tracking Root Cause Analysis

Education

Degrees, certifications, and relevant coursework

AC

Aurora Degree College

Bachelor of Commerce, Commerce

Grade: 79%

Completed a Bachelor of Commerce at Aurora Degree College, achieving 79%.

SV

Sri Sankara Vidyalaya

Intermediate (12th), Intermediate

Grade: 81%

Completed Intermediate (12th) at Sri Sankara Vidyalaya, achieving 81%.

Tech stack

Software and tools used professionally

GitHub

Gmail

Microsoft Excel

Microsoft Power BI

SQL

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