Ashutosh Bhadauria
@ashutoshbhadauria
Data & Business Intelligence Analyst turning operational and customer data into actionable insights.
What I'm looking for
I’m a Data & Business Intelligence Analyst with 3+ years turning operational and customer data into actionable insight. I focus on using data to drive service quality, efficiency, and better decision-making.
I’m proficient in SQL, Python, R, and Power BI/Google Analytics for dashboarding, KPI tracking, and root-cause analysis. I analyze performance metrics like response time, resolution rate, and satisfaction score to surface performance trends and translate findings into workflow improvements.
In my roles at Accenture and other organizations, I partnered with cross-functional and remote stakeholders to improve service delivery and customer experience. I build and maintain Power BI and Google Analytics dashboards that leadership uses for data-driven decisions, and I strengthen stakeholder communication throughout the process.
I also bring operational leadership experience, including mentoring teams under KPI-driven performance systems and owning budgeting, planning, and resource allocation. From building dashboards to process improvement and predictive modeling, I consistently aim to make analytics practical, measurable, and aligned to business goals.
Experience
Work history, roles, and key accomplishments
Analyzed customer service metrics to identify performance trends and recurring issues. Built and maintained Power BI and Google Analytics dashboards and performed root-cause analysis to drive workflow improvements and decision-making.
Senior Executive
Ienergizer
Jul 2022 - Nov 2023 (1 year 4 months)
Led operational improvement initiatives to increase efficiency and reduce cost. Managed and mentored teams under KPI-driven performance systems and owned budgeting, planning, and resource allocation.
Data Analyst & Content Engineer
GlobalLogic Hitachi
Sep 2021 - Jun 2022 (9 months)
Collected, cleaned, and analyzed large datasets using SQL, Excel, Python, and R. Built KPI dashboards and reports, applied data visualization and predictive modeling, and translated insights into actionable strategy with business teams.
Team Lead
Ravage Lead Flow
Jan 2019 - Aug 2021 (2 years 7 months)
Led a team to meet departmental productivity targets and coordinated project delivery within scope and budget. Conducted performance evaluations and training, tracked progress and metrics, and reported updates to senior leadership.
Education
Degrees, certifications, and relevant coursework
CSJM University
Bachelor of Computer Applications (BCA), Computer Applications
2017 - 2020
Bachelor's Degree in Computer Applications (BCA) at CSJM University from 2017 to 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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