Rufaro Pilime

Provides remote administrative support including email and calendar management, data entry, research and report preparation, and travel coordination to support program operations.

Managed payroll and statutory returns, coordinated office procedures and events, supervised junior staff, and organized executive travel and meeting logistics to improve administrative efficiency.

Supported the Managing Director with travel arrangements, meeting preparation and minutes, switchboard management, basic bookkeeping, and records management to ensure smooth executive operations.

Prepared payroll and pension returns, coordinated procurement and tender applications, organized events and meetings, and maintained administrative systems and supplier/client liaison.

Handled front-desk operations, client registers, travel arrangements, light bookkeeping and daily money-transfer reconciliation to support branch operations and client service.

Provided clerical support including filing, reception duties, diary management in absence of PA, and typing minutes for meetings and hearings.

Completed a Certificate in Human Resources Management focusing on foundational HR principles and administrative HR tasks.

Completed a Diploma in Human Resources Management covering advanced HR topics and practical administrative HR skills.

Attended the Senior Management Development Program to develop leadership and senior management competencies.