Rudorwashe Mudimu
@rudorwashemudimu
Resourceful and ambitious professional focused on innovative solutions.
ZimbabweWhat I'm looking for
I am a resourceful and hardworking individual with a strong ambition to create innovative solutions through research and development. My journey began with an Honours Degree in Development Studies from Great Zimbabwe University, where I honed my skills in teamwork and problem-solving. I prioritize the development of my existing skills and the acquisition of new knowledge to initiate positive changes in the industry.
My professional experience includes significant roles in the Ministry of Health, where I gained valuable insights into planning and executing community development projects. As a Disability Support Worker and Assistant Social Worker at Danhiko Project, I identified communities in need and facilitated workshops to support integrated schools. I have also excelled in customer service roles, demonstrating my ability to maintain a professional demeanor while resolving inquiries efficiently.
Experience
Work history, roles, and key accomplishments
Supervisor Call Center Agent
Mambo's Chicken
Jul 2022 - Jun 2023 (11 months)
Supervised call center operations, maintained professionalism in customer interactions, and ensured efficient handling of inquiries, improving service delivery.
Receptionist
Nallems Private Limited
Jul 2022 - Jan 2023 (6 months)
Welcomed guests, managed incoming calls, and ensured the reception area was organized and presentable, contributing to a positive first impression of the company.
Disability Support Worker
Danhiko Project
Aug 2020 - Dec 2022 (2 years 4 months)
Identified individuals and communities in need of assistance, provided guidance and counseling, and facilitated workshops for integrated schools, promoting inclusivity.
Call Center Agent
Telone
Jan 2020 - Jul 2020 (6 months)
Answered customer calls, maintained a professional demeanor, and resolved complaints within 24 hours, enhancing customer satisfaction and reducing wait times.
Community Development Officer
Ministry of Health and Child Care
Sep 2017 - May 2018 (8 months)
Handled registration of non-governmental organizations and ensured MOUs were approved by the Attorney General. Attended workshops and wrote minutes, contributing to effective community health initiatives.
Education
Degrees, certifications, and relevant coursework
GUGreat Zimbabwe University
Honours Degree, Development Studies
2015 - 2019
Pursued an Honours Degree in Development Studies, focusing on innovative solutions to community problems through research and development, contributing to teamwork and project execution.
Hama High School
Advanced Level
2013 - 2014
Completed Advanced Level studies, preparing for higher education with a focus on academic excellence.
Hama High School
Ordinary Level
2009 - 2012
Completed Ordinary Level studies, laying the foundation for further education and skill development.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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