RM
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Rudorwashe Mudimu

@rudorwashemudimu

Resourceful and ambitious professional focused on innovative solutions.

Zimbabwe

What I'm looking for

I seek a role that allows me to leverage my skills in community development and customer service while fostering a positive impact in the organization.

I am a resourceful and hardworking individual with a strong ambition to create innovative solutions through research and development. My journey began with an Honours Degree in Development Studies from Great Zimbabwe University, where I honed my skills in teamwork and problem-solving. I prioritize the development of my existing skills and the acquisition of new knowledge to initiate positive changes in the industry.

My professional experience includes significant roles in the Ministry of Health, where I gained valuable insights into planning and executing community development projects. As a Disability Support Worker and Assistant Social Worker at Danhiko Project, I identified communities in need and facilitated workshops to support integrated schools. I have also excelled in customer service roles, demonstrating my ability to maintain a professional demeanor while resolving inquiries efficiently.

Experience

Work history, roles, and key accomplishments

MC
Current

Supervisor Call Center Agent

Mambo's Chicken

Jul 2022 - Jun 2023 (11 months)

Supervised call center operations, maintained professionalism in customer interactions, and ensured efficient handling of inquiries, improving service delivery.

DP

Disability Support Worker

Danhiko Project

Aug 2020 - Dec 2022 (2 years 4 months)

Identified individuals and communities in need of assistance, provided guidance and counseling, and facilitated workshops for integrated schools, promoting inclusivity.

MC

Community Development Officer

Ministry of Health and Child Care

Sep 2017 - May 2018 (8 months)

Handled registration of non-governmental organizations and ensured MOUs were approved by the Attorney General. Attended workshops and wrote minutes, contributing to effective community health initiatives.

Education

Degrees, certifications, and relevant coursework

Great Zimbabwe University logoGU

Great Zimbabwe University

Honours Degree, Development Studies

2015 - 2019

Pursued an Honours Degree in Development Studies, focusing on innovative solutions to community problems through research and development, contributing to teamwork and project execution.

HS

Hama High School

Advanced Level

2013 - 2014

Completed Advanced Level studies, preparing for higher education with a focus on academic excellence.

HS

Hama High School

Ordinary Level

2009 - 2012

Completed Ordinary Level studies, laying the foundation for further education and skill development.

Tech stack

Software and tools used professionally

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Rudorwashe Mudimu - Supervisor Call Center Agent - Mambo's Chicken | Himalayas