At Flix, I manage three engineering teams and served as interim Domain Lead in the Operations Domain, overseeing 12 engineering teams and a domain leadership group. I guided the team delivery of FlixGPT, an AI-agnostic internal assistant, and introduced Technical Operational Reviews to improve incident management.
At TomTom, I led engineering and content operations teams across distributed locations and owned the Traffic Incidents value stream. I also led the first Machine Learning System to increase Roadworks by 8% worldwide, and earlier established test automation and development processes.

