RT Ramavat Production
@rtramavatproduction
Procurement and ecommerce operations manager with 13+ years optimizing purchasing, inventory, and shipment coordination.
What I'm looking for
I’m a procurement and ecommerce operations manager with 13+ years of experience running end-to-end purchasing operations, inventory planning, and vendor management. I’ve managed annual procurement exceeding ₹30+ crore across multiple product categories, backed by a track record of operational excellence.
I lead procurement planning, stock replenishment, and demand forecasting by analyzing sales trends and stock movement. I focus on cost optimization and inventory health—reducing dead stock, preventing stock shortages/overstocking, and improving overall availability.
A key part of my work is import shipment coordination, from supplier-stage tracking through warehouse arrival. I coordinate freight forwarders, compare quotations, verify shipment documentation (including Bill of Lading details), and work with CHA for customs clearance and processing, handling both FCL and multiple LCL shipments.
I’m also experienced in turning data into decisions and aligning teams across the business. I prepare MIS reporting and operational planning using Tableau, Shopify, Unicommerce (Uniware), and Excel, and I’ve built strong cross-functional coordination with warehouse, accounts, sales, customer support, and logistics—earning multiple internal promotions from Customer Support Executive to Manager – Purchase.
Experience
Work history, roles, and key accomplishments
Manager – Purchase
BajaaO Music Pvt. Ltd.
Jul 2013 - Present (13 years)
Manage end-to-end procurement and inventory operations for ecommerce and retail, including procurement planning, inventory replenishment, and stock optimization. Coordinate import shipments (FCL and LCL) through freight forwarders and CHA, and produce MIS reports using Tableau, Shopify, and Unicommerce (Uniware).
Customer Service Professional
Sitel India Pvt. Ltd.
Jan 2010 - Jan 2012 (2 years)
Handle inbound customer support and process coordination, managing customer communications and service-related operations.
Senior Customer Support Executive
Fetise.com
Jan 2012 - Present (14 years 6 months)
Manage customer support operations via calls, emails, and chat channels, coordinating with internal departments to resolve issues and maintain service workflow quality.
Education
Degrees, certifications, and relevant coursework
University of Mumbai
Bachelor's degree
Earned a bachelor's degree from the University of Mumbai.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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