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nedra owens

@nedraowens

Experienced healthcare professional specializing in case management and utilization review.

United States
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What I'm looking for

I am looking for a role that values collaboration, offers growth opportunities, and allows me to optimize patient care.

I am a dedicated healthcare professional with over 20 years of experience, specializing in case management, utilization review, and prior authorization nursing. My career has been marked by a commitment to optimizing patient care outcomes and resource utilization through strategic, data-driven approaches. I thrive in remote healthcare operations, where I blend my extensive industry knowledge with advanced nursing skills to advocate for patients and ensure compliance with regulatory standards.

Throughout my career, I have consistently exceeded performance metrics while managing high-volume caseloads. My achievements include generating over $8.6 million in annual revenue through meticulous clinical reviews and data analysis. I have received multiple awards for my contributions, including the Department MVP Award and the Coaching Champion Award, which reflect my dedication to fostering collaborative relationships and achieving excellence in case management.

I am eager to bring my expertise to a dynamic healthcare team, where I can continue to make a positive impact on patient care and contribute to the overall success of the organization.

Experience

Work history, roles, and key accomplishments

UW
Current

NSOC Case Manager Nurse

United Healthcare- Wellmed

Feb 2024 - Present (1 year 6 months)

Consistently exceeded performance metrics for assigned high-volume caseload by proficiently conducting assessments to identify ongoing medical, psychological, and social issues necessitating interventions. Evaluated requests for services encompassing admissions, discharges, and ongoing stays to ensure compliance with MCG criteria, as well as state, federal, and associated regulatory standards.

DS

MDS Coordinator/Case Manager

Discovery Village of Southlake

Nov 2021 - Feb 2024 (2 years 3 months)

Responsible for thorough clinical review and data analysis and input of functional scores, psychotropic medication, wounds, coding, and relevant documentation utilized within ARD time frame for accurate PDPM reimbursement in a timely manner. Generated over $700,000 in revenue for 12 months consecutively, totaling $8.6M annually, by directly impacting facility reimbursement.

CL

MDS Coordinator/Case Manager

CMS Grapevine Medical Lodge

Sep 2020 - Dec 2021 (1 year 3 months)

Directly responsible for increasing reimbursement rates by 38% and creating a budget of $684 daily in Medicare revenue per patient. Led and oversaw the PASRR process, including uploading PL1 data and completing assessments, ensuring compliance with state evaluation deadlines.

RH

MDS Coordinator-MCR/MCD

Remarkable Healthcare

Aug 2018 - Nov 2020 (2 years 3 months)

Managed the accurate and timely completion of all Medicare and Medicaid MDS, ensuring clinical skilled need was met and presented with supporting documentation. Collaborated with physicians, nursing staff, members of IDT, and other state agencies to ensure patients' clinical needs were met and verified all residents' PASRR status.

Education

Degrees, certifications, and relevant coursework

TN

Texas Board of Nursing

Certification, Medicaid Case Management

2024 - 2024

Completed the Texas Medicaid Case Management Certification. This certification equipped me with specialized knowledge in managing Medicaid cases and ensuring compliance.

AA

AANAC

Certification, Resident Assessment Coordination

2023 - 2023

Achieved Resident Assessment Coordinator-Certified (RAC-CT) status through AANAC. This certification signifies advanced proficiency in resident assessment and care planning.

MM

MDS Time Data Based Management

Certification, MDS Coordination

2015 - 2015

Obtained certification as an MDS Coordinator, specializing in Medicare Reimbursement. This certification enhanced expertise in managing and optimizing healthcare financial processes.

PT

Platt College of Texas

Vocational Degree in Nursing, Nursing

2008 - 2010

Grade: 3.96

Activities and societies: Awarded the Artfully Creative Award in 2009.

Completed a comprehensive vocational degree program in nursing. Achieved a GPA of 3.96, demonstrating strong academic performance and dedication to the field.

Tech stack

Software and tools used professionally

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nedra owens - NSOC Case Manager Nurse - United Healthcare- Wellmed | Himalayas