
Debbie Coleman
@debbiecoleman
I lead healthcare case management, utilization review, compliance, and denial management programs.
What I'm looking for
I've led case management, utilization review, discharge planning, and compliance programs across acute care, LTACH, and remote Medicare review settings.
At KPC Promise Healthcare, I directed case management operations, regulatory compliance, discharge planning, denial management, and medical-necessity reviews while driving workflow, length-of-stay, and throughput improvements.
Most recently at Noridian Healthcare Solutions, I reviewed Medicare claims and clinical documentation for coverage and payment compliance, identified improper billing, and educated clinicians to reduce denials and appeals.
Experience
Work history, roles, and key accomplishments
Medicare Clinical Reviewer
Noridian Healthcare Solutions
Aug 2024 - Jun 2025 (10 months)
Conducted pre-payment, post-payment, and Targeted Probe and Educate (TPE) reviews to ensure clinical compliance with Medicare rules and coverage guidelines. Analyzed UB claims and clinical documentation to identify improper billing, waste, and abuse, and provided education to mitigate denials.
Corporate Director of Case Management
KPC Promise Healthcare, LLC
Jul 2018 - Apr 2024 (5 years 9 months)
Directed daily operations, resource allocation, and regulatory compliance for case management and discharge planning. Led performance improvement activities focused on workflow optimization, length of stay reduction, and patient throughput, and headed the denial management program.
Manager of Care Coordination
Bethesda Hospital - Baptist Health South Florida
Jan 2015 - Dec 2018 (3 years 11 months)
Managed daily operations of the Discharge Planning Team, Resource/Utilization Case Managers, and Clinical Documentation Specialists. Collaborated with executive leadership to implement operational plans, managed recruitment and staff development, and aligned policies with TJC and government mandates.
Utilization Review Case Manager
Bethesda Memorial Hospital
Jan 1995 - Dec 2015 (20 years 11 months)
Reviewed medical charts, audited quality of care metrics, and managed clinical updates for third-party payers.
Outcome Case Manager / Supervisor
Bethesda Memorial Hospital
Jan 1995 - Dec 2015 (20 years 11 months)
Formulated targeted training to decrease surgical infection rates and reported core measurement compliance data directly to The Joint Commission.
Registered Nurse
Bethesda Memorial Hospital
Jan 1995 - Dec 2015 (20 years 11 months)
Delivered direct, high-quality clinical care to surgical patients in a fast-paced acute care environment.
Education
Degrees, certifications, and relevant coursework
California College for Health Sciences
Bachelor of Science, Health Sciences
Bachelor of Science in Health Sciences from California College for Health Sciences.
Palm Beach Community College
Associate of Science, Nursing
Associate of Science in Nursing from Palm Beach Community College.
State of Florida
Registered Nurse (RN), Nursing
Registered Nurse (RN) licensure from the State of Florida.
American Case Management Association
Accredited Case Manager (ACM), Case Management
Accredited Case Manager (ACM) certification from the American Case Management Association.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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