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Roy Valle

@royvalle

Brand communications professional and co-founder of Biora, shaping its identity and marketing for an artisanal candle launch.

Nicaragua

Message

At Biora, I co-founded an artisanal candle brand and focused on its brand identity and customer experience. I developed marketing and advertising strategies, created social media content, and contributed to visual identity and product launch initiatives.

As a freelance Community Manager for Nonnas Ice Cream Shop, I managed the brand’s social media presence and produced video content and promotional copy. I also supported public information access at the Ministry of Agriculture (MAG) and contributed to audiovisual production for Retazos Fashion Event.

Experience

Work history, roles, and key accomplishments

Current

Freelance Community Manager

Current

Nonnas Ice Cream Shop

Jan 2026 - Present (9 months)

Managed the brand's social media presence, created digital content to increase engagement, produced and edited video content, and wrote promotional copy aligned with the brand's voice.

Social Media Management Content Creation Video Production Copywriting Community Engagement

Current

Co-Founder & Marketing Lead

Current

Biora

Jan 2025 - Present (1 year 9 months)

Co-founded an artisanal candle brand, focusing on brand identity and customer experience. Developed marketing strategies, created social media content, and contributed to product launch initiatives.

Branding Marketing Strategy Social Media Management Content Creation Visual Identity Product Launch

Call Center Agent

IBEX Nicaragua

Jan 2025 - Jan 2026 (1 year)

Assisted customers by resolving inquiries through established communication channels, managed customer information, and followed up on service requests. Strengthened communication and problem-solving skills while meeting service quality standards.

Customer Service Communication Skills Active Listening Problem Solving Service quality

Intern – Office of Public Information Access

Ministry of Agriculture (MAG)

Jan 2024 - Dec 2024 (11 months)

Supported the organization and management of public institutional information, assisted in communication processes, and drafted administrative documentation. Contributed to transparency and public information access initiatives.

Information Management Communication Skills Administrative Support Documentation