Open to opportunities

Rowen Lai

@rowenlai

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IT Specialist with experience in ERP systems and web development.

Malaysia

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What I'm looking for

I seek a role that fosters innovation and offers growth opportunities in IT.

I am an IT Specialist with three years of experience in ERP systems and two years in full-stack web development. My expertise lies in business process digitalization and ERP customization, where I have successfully supported international clients, including AVL in Germany and various SMEs. My work has consistently focused on improving profitability by optimizing workflows, automating manual processes, and reducing operational costs.

In my recent role at RPS4Industry GmbH, I analyzed data and evaluated existing workflows to identify inefficiencies and opportunities for digital improvement. I developed and implemented digital solutions within ERP systems, streamlining procurement, sales, inventory, and approval processes. My collaborative efforts with cross-functional teams have led to significant reductions in operational and human resource costs, and I take pride in creating comprehensive documentation and training guides for newly implemented digital workflows.

Throughout my career, I have gained hands-on experience with project planning, process mapping, and basic automation tools. I am passionate about leveraging technology to drive efficiency and am eager to continue making impactful contributions in the IT field.

Experience

Work history, roles, and key accomplishments

Working Student

CWI Enterprise Solutions GmbH-Straubing

Mar 2023 - Present (2 years 5 months)

Assisted in writing and testing computer programs, including custom applications and APIs. Supported software development lifecycle by contributing to code quality and functionality.

Programming API Development Software Testing Application Development Code Review

IT Specialist – Digitalization Management

RPS4Industry GmbH-Straubing

Sep 2022 - Present (2 years 11 months)

Analyzed data and evaluated existing workflows, business processes, and value chains to identify inefficiencies and opportunities for digital improvement. Developed and implemented digital solutions within ERP systems to streamline procurement, sales, inventory, and approval processes.

ERP Systems Data Analysis Workflow Optimization Digital Transformation Project Planning Process Mapping Automation Tools

Junior Software Developer

Red Oomph Technology Solution-Kuala Lumpur

May 2022 - Present (3 years 3 months)

Completed software development for specific projects and provided business support through team and customer meetings. Contributed to the coding of applications and supported the team in achieving corporate goals.

Software Development Coding Team Collaboration Project Management

Analyst Programmer

Goodfriends iCreation Sdn Bhd (Malaysia)-Kuala Lumpur

Jan 2021 - Present (4 years 7 months)

Documented user requirements as a system and business analyst, and performed inventory and problem analysis. Engaged in the coding of applications and optimized existing applications.

Systems Analysis Business Analysis Coding Performance Optimization Problem Solving

Education

Degrees, certifications, and relevant coursework

Staatliche Berufsschule 1 Landshut

Vocational Training, IT Specialist - Digitalization Management

2022 - 2023

Completed vocational training in IT Specialization with a focus on Digitalization Management. Gained practical experience in analyzing workflows, developing digital solutions within ERP systems, and supporting international clients.

Erican College

Diploma, Information Technology

2018 - 2020

Obtained a Diploma in Information Technology, covering fundamental concepts and practical skills in IT. This program provided a strong foundation for further studies and professional development in the field.