At Sunknowledge Services Ltd, I followed up with US insurance companies, agencies, and medical service providers on outstanding claims. I reviewed and resolved denied, rejected, or underpaid claims.
I used insurance AR aging reports to prioritize collection efforts and reduce outstanding balances. I also updated call logs, issued work orders, and coordinated with internal teams while following HIPAA guidelines and client-specific SLAs.
Previously, as an Operation Associate at Rivigo Services Pvt Ltd, I handled shipment processing, quality checks, and status logs. I also helped coordinate truck schedules and resolve dispatch blockages.
