Open to opportunities

Rose Afyai

@roseafyai

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Result-driven sales data analyst passionate about actionable insights.

Kenya

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What I'm looking for

I am looking for a role that fosters growth, collaboration, and innovative data solutions.

I am a result-driven data analyst with a strong background in business performance tracking, payment analysis, and CRM reporting. My experience includes utilizing SQL, Excel, and Python, along with data visualization tools like Power BI and Google Looker. I have a passion for transforming raw data into actionable sales strategies, which has proven beneficial in optimizing business performance.

In my current role as a Trust and Safety Analyst at E ComServices Ltd, I have successfully performed in-depth data analysis on payment transactions, leading to a 30% improvement in fraud detection accuracy. My ability to analyze large datasets and detect trends has allowed me to work cross-functionally, enhancing operational efficiencies and supporting strategic decision-making.

Experience

Work history, roles, and key accomplishments

Current

Trust And Safety Analyst

Current

E ComServices Ltd

Feb 2023 - Present (2 years 4 months)

Performed in-depth data analysis on payment transactions and customer behavior to detect fraud patterns, leading to a 30% improvement in fraud detection accuracy. Utilized SQL to extract and manipulate data, enhancing CRM reporting and resolving high-risk payment transactions.

SQL Data Analysis Fraud Detection Cross Functional Collaboration Problem Solving Data Visualization Stakeholder Engagement Python

Data Analyst Intern

TATA

Feb 2023 - Mar 2023 (1 month)

Completed real-world business case studies focusing on data analysis and visualization. Developed actionable insights using Excel and Power BI, building interactive dashboards and reports.

Data Analysis Power BI Excel Dashboard Development Reporting Data Visualization Problem Solving Team Collaboration

Digital Accelerator Intern

PWC

Jan 2023 - Feb 2023 (1 month)

Conducted data cleaning and preprocessing using Power BI, ensuring accuracy across datasets. Developed interactive dashboards to visualize key business metrics and assisted in analyzing business trends.

Data Cleaning Power BI Dashboard Development Business Analysis Data Visualization Reporting Team Collaboration

Customer Service Associate

E ComServices Ltd

May 2022 - Jan 2023 (8 months)

Generated data-driven insights to enhance the customer verification process, increasing accuracy and efficiency by 10%. Cultivated strategic partnerships with stakeholders, leading to a 20% improvement in process efficiency.