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Rosalyn Redondo

@rosalynredondo

Administrative support professional at Fast Cash Finance Inc. who maintained records for 400+ client accounts and coordinated loan files through approval.

Philippines

Message

What I'm looking for

I'm seeking full-time remote administrative support work, open to night shifts and flexible across US, UK, and AU business hours.

At Fast Cash Finance Inc., I maintained accurate records and follow-up notes for 400+ client accounts, organizing files and documentation for easy retrieval.

I handled daily client inquiries through live chats, scheduled and confirmed appointments by phone, and logged outcomes in account records. I also tracked loan files from submission to head office approval and coordinated documentation requirements with each client.

I'm new to formal virtual assistant client work, but I bring administrative and client-facing experience, along with self-study in Google Workspace, Gmail, and Google Calendar. I'm available full-time, including night shifts, and can work across US, UK, and AU business hours.

Experience

Work history, roles, and key accomplishments

Admin Office Staff / Telemarketing

Fast Cash Finance Inc.

Feb 2024 - Dec 2025 (1 year 10 months)

Maintained accurate records and follow-up notes for 400+ client accounts, organized files and documentation, and managed 20-30 clients daily in live chats. Scheduled and confirmed client appointments by phone, tracked loan files from submission to head office approval, and coordinated bank documentation requirements.

Records Management Data Entry Client Communication Live Chat Appointment Scheduling Follow up Coordination Documentation Loan Processing