Open to opportunities

Rosalie User

@rosalieuser1

Message

Organized medical administrative assistant skilled in PhilHealth claims, patient records, and clinic coordination.

Philippines

Message

What I'm looking for

I seek a patient-focused healthcare role where I can apply PhilHealth claims experience, accurate records management, and collaborative coordination to improve clinic efficiency and patient service.

I am an organized and dependable medical administrative assistant with hands-on experience as a PhilHealth Clerk supporting insurance processing, patient records, and front-desk operations in hospital settings. I coordinate with patients, healthcare providers, and billing departments while maintaining confidentiality, accuracy, and compliance with healthcare policies.

I have practical experience verifying PhilHealth membership and benefits, using PhilHealth eClaims, performing basic ICD-10/CPT coding, and maintaining EHR/patient records. I bring strong administrative skills—filing, data entry, phone and email handling—and a patient-focused, adaptable approach to support efficient clinical workflows.

Experience

Work history, roles, and key accomplishments

Medical Administrative Assistant

Lutheran Hospital Inc.

Dec 2019 - Feb 2021 (1 year 2 months)

Supported PhilHealth claims processing, patient records, and front-desk operations, improving accuracy and timely submission of benefits; coordinated with clinical and billing staff to resolve insurance-related issues.

PhilHealth ICD 10 MS Office Medical Terminology Customer Service