Open to opportunities

ROMEDA BERNABE

@romedabernabe

Message

Aspiring virtual assistant with strong organization and customer-service skills.

Philippines

Message

What I'm looking for

I seek a remote administrative role where I can apply hospitality-honed organization and customer-service skills, work independently, support clients reliably, and grow into higher-responsibility virtual assistant assignments.

I am an aspiring virtual assistant currently in training, focused on delivering reliable online support and helping clients manage workloads efficiently.

I bring years of hospitality experience from roles in Macau and the Philippines, where I honed my organization, multitasking, customer service, and administrative abilities while working under pressure.

In prior positions I managed inventory and billing for in-room minibars, served guests in high-volume casino environments, and supported media relations efforts by preparing press materials and maintaining journalist relationships.

I am dedicated, adaptable, and able to work independently, with a commitment to clear communication and dependable administrative support to help clients achieve their goals.

Experience

Work history, roles, and key accomplishments

Minibar Cashier / Attendant

The Venetian Macao

Jan 2007 - Dec 2018 (11 years 11 months)

Managed inventory, stocking, and billing of in-room minibars, ensuring accuracy of guest charges and maintaining presentation standards while delivering high-quality guest service.

Inventory Management Guest Service Stocking Attention To Detail Time Management Administrative Support

Beverage Server

The Venetian Macao

Jan 2007 - Dec 2018 (11 years 11 months)

Served beverages to casino guests, maintained professional and timely service, and adhered to responsible alcohol service guidelines to ensure guest safety and satisfaction.

Customer Service POS Operation Multitasking Communication

F&B Server

Greek Mythology Casino Macao

Jan 2006 - Dec 2007 (1 year 11 months)

Prepared and served drinks on the casino floor and maintained guest satisfaction through attentive, high-quality service during peak periods.

Speed Of Service Communication Teamwork

Media Relations Officer

Rubycomm / Alliance Protégé Campaigns Inc.

Jan 2002 - Dec 2005 (3 years 11 months)

Managed media inquiries, built relationships with journalists, assisted in preparing and distributing press releases, and provided administrative support for campaigns to promote a positive public image.

Media Relations Public Relations Stakeholder Management Written Communication Administrative Support

Education

Degrees, certifications, and relevant coursework

Philippine School of Business Administration

Bachelor of Science in Business Administration, Management Information Systems

1998 - 2002

Completed a Bachelor of Science in Business Administration with a major in Management Information Systems, focusing on business and information systems integration.