At ProcessOut, I designed a PostgreSQL routing schema that prevents retries from double-charging, and built an ML routing engine that improved acceptance by 1.6 pp across 100+ providers. I also built MCP servers that expose production context as agent tools, with end-to-end token, cost, and latency observability.
At Deliveroo, I designed and shipped a Go Kubernetes operator adopted across 40+ services for managing Kafka consumers. I also improved autoscaling and resilience for high-load services, authored RFCs adopted across teams, and mentored four engineers.

